Is tirreno GDPR compliant?
Cybersecurity is a legal basis for processing data under the GDPR. When the tirreno system is used for cyber threats and abuse detection, user consent is generally not required in most cases. However, any use outside of threats detection must comply with GDPR user consent rules. Additionally, your legal team should determine whether any user notification is required.
Where should tirreno be installed to function effectively?
tirreno works best if the server-side code is installed and runs for every logged-in user event on every page of your application.
Why is server-side event collection preferred over browser-based methods?
Only server-side event collection is reliable because browser data can't be trusted due to potential vulnerabilities like client-side manipulation. The whole process remains invisible to the user.
How can I manage or cancel my subscription?
You can cancel or modify your subscription at paddle.net, our official payment system provider’s website. Verify your email address and follow the instructions provided by the platform. Once your subscription is canceled or modified, you’ll receive a confirmation from Paddle on our behalf. Note that all monthly subscriptions renew automatically.
Do you provide support for setting up and integrating tirreno platform?
Support for the setup and integration is offered only with our Enterprise plan and as an Implementation service pack. This includes tailored assistance to ensure a seamless integration process that aligns with your technical infrastructure and security requirements.
How to keep modified code private?
The tirreno Enterprise license allows you to modify the code while keeping your intellectual property private.
What types of payment do you accept?
We accept all major credit cards. For Enterprise plans, we can also arrange invoice payments.
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